Browser Related: How To Update My Browsers Expired Certificate Authority And Handle Errors
Expired
certificate authority errors
Windows or Mac
Netscape 4.x browsers
Steps:
With Netscape 4.x you should have the new root certificates for Thawte, but the
old expired certificates may be still in your browser.
To check and delete them in Netscape.
- Click on the Security
button on your Netscape browser tool bar.
- Click on Signers
under the Certificates section.
- Scroll down to the
signer "Thawte Server CA" and click on edit. If you are prompted with two
different Thawte certificates check which is expired. Then close this edit
window and click on the delete button to delete the expired certificate.
- Repeat step 3. for "Thawte
Premium Server CA".
- If there is only an
expired certificate listed, then just delete this certificate and then load
the new certificates by clicking on the following links:
http://www.thawte.com/serverbasic.crt
http://www.thawte.com/serverpremium.crt
If you have an older Netscape
browser, try going to this link and follow the instructions to update your
browsers root certificates.
http://www.thawte.com/certs/server/rollover.html
Windows AOL 4.x
browsers
Steps:
In your AOL window.
- Click on the
"My AOL" menu button
- Select
"Preferences"
- Click on the
"WWW" button
- In the
Internet Option window that appears, click on the "Content" tab.
- In the
Certificates area, click on the "Authorities..." button.
- Scroll to
where it lists: Thawte Server CA
Thawte Premium Server CA
If there are two listed for each, use the "View Certificate" button to check
which one of each is expired. Then with the expired certificate highlighted,
use the "Delete" button to remove it.
If there are only
the expired certificates listed, then delete them and add the new ones by
clicking on the following URLS,
http://www.thawte.com/serverbasic.crt
http://www.thawte.com/serverpremium.crt
Mac AOL 4.x
browsers
Steps:
In your AOL window.
- Click on the
"My AOL" menu button
- Select
"Preferences"
- Click on the
"WWW" button in the left column
- Click on the
"Advanced settings..." button to the right
- Click on the
"Security" under Web Browser in the left column
- Check the
authorities you accept for the following entries,
Thawte Server CA
Thawte Premium Server CA
- If they do
not exist try adding them by clicking on the following links:
http://www.thawte.com/serverbasic.crt
http://www.thawte.com/serverpremium.crt
If this fails contact AOL support and ask them to help you to add these
certificate authorities to your AOL browser, or you can switch to using
Netscape 4.x or IE 4.x as an alternate web browser.
Windows Internet
Explorer (IE) 4.x browsers
Steps:
In your IE window.
- Click on the
"View" menu button
- Select
"Internet Options..."
- In the
Internet Options window that appears, click on the "Content" tab.
- In the
Certificates area, click on the "Authorities..." button.
- Scroll to
where it lists:
Thawte Server CA
Thawte Premium Server CA
If there are two
listed for each, use the "View Certificate" button to check which one of
each is expired. Then with the expired certificate highlighted, use the
"Delete" button to remove it.
If there are only
the expired certificates listed, then delete them and add the new ones by
clicking on the following URLS,
http://www.thawte.com/serverbasic.crt
http://www.thawte.com/serverpremium.crt
Mac Internet
Explorer (IE) 4.x browsers
Steps: In
your IE window.
- Click on the
"Preferences" button on the IE toolbar
- Under the
Web Browser section, click on Security
- In the
Certificate Authorities box, scroll to the bottom of the list
- Select the
first two authorities one at a time with the following names. There should
be a total of five "ZA Western Cape..." authorities, you should only need to
update the first two with this name.
ZA Western Cape Cape Town Thawte Consulting
Verify each is valid to the year 2020 by highlighting them and clicking on
the "View" button. Delete any that are expired by clicking on the "Delete"
button.
If there are only
the expired certificates listed, then delete them and add the new ones by
clicking on the following URLS,
http://www.thawte.com/serverbasic.crt
http://www.thawte.com/serverpremium.crt
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