Your business answers every WhatsApp, day and night.
PocketBuddy replies to your customers on your own WhatsApp number in about 10 seconds, in Malayalam, Hindi, English and more. It learns from your brochure and price list and says only what you've approved.
Every unanswered message is a customer walking away
Your staff are busy with the people in front of them. Meanwhile your phone keeps asking the same questions.
The same 20 questions
"Timing?", "Location?", "Is the doctor in?", "Admission open?" Hundreds of times a week, typed by someone who should be doing other work.
Silent nights and Sundays
Enquiries from your ads arrive at 10 pm and on holidays. By the time you reply, they've called someone else.
Many languages
Your customers write and send voice notes in Malayalam, Hindi, Tamil and English. Your staff may not handle them all.
Live in 3 days. You approve everything first.
We do the setup. You spend about two hours in total.
Send what you have
Brochure, price list, website, a photo of your notice board, or a voice note telling us about your business. We connect your WhatsApp number on a 10-minute call.
Check and approve
You see everything your Buddy knows, page by page, and test 50 real questions with its actual answers. Change anything you like. Nothing goes live until you approve.
Go live
Your Buddy starts answering. You get a counter poster with a QR code, a short training, and a daily WhatsApp summary of what customers asked.
Starts with answers. Grows with your business.
Begin with text answers and switch on more when you need them.
Answers from your own information Included
Only what's in your approved knowledge. If it doesn't know, it says so and alerts you.
Daily owner summary Included
At 8 pm on WhatsApp: questions answered, top topics, anything that needs you.
Your dashboard Included
Every conversation, contacts, analytics, and a simple editor to update timings or details yourself.
Voice notes
Customers speak instead of typing, in their own language. Buddy can reply by voice too.
Tokens and queues
"Token please" gets a number, a wait time, a "you're next soon" alert, and a TV token board for your waiting area.
Appointments and bookings
Free slots as buttons, confirmations, and reminders a day and two hours before.
Lead capture
Asks need, budget and timeline naturally, and alerts your salesperson instantly for serious buyers.
Complaints and reviews
Ticket numbers and follow-up for complaints. Happy customers get your Google review link; unhappy ones reach you privately first.
Photos
Customers send a photo of a product, receipt or problem, and Buddy understands it.
UPI payments
Sends your UPI QR or payment link with the exact amount. Money goes straight to your account.
Reminders and notices
Fee and dues reminders, renewals, circulars and announcements to customers who opted in.
Staff takeover
Your team can jump into any chat from their phone. Buddy steps back and resumes when they're done.
Made for busy front desks
Ready-made setups for the businesses that get the most WhatsApp questions.
Clinics and labs
Is the doctor available? Give me a token.
Tokens, appointments, reminders and review requests, with no medical advice ever given.
Builders and real estate
Is the 3BHK in Tower B available? Site visit Sunday?
Brochures and floor plans in seconds, qualified leads, site-visit bookings.
Schools and coaching centres
Admission open for Class 3? Bus route?
Admission enquiries captured, fee reminders, circulars answered.
Apartment complexes
Lift not working. Guest arriving at 7 pm.
Complaint tickets, visitor passes, dues reminders, notices.
Restaurants
Table for 6 at 8? Do you deliver?
Menu and orders without aggregator commission, table bookings, reviews.
Hotels and homestays
Room for 2 next weekend? Airport pickup?
Availability questions, bookings and payments, at any hour, from anywhere.
Speaks your customers' language
When you're ready, give your Buddy a face
PocketBuddy runs on the same brain as AI Buddy, our talking robot receptionist. Upgrade any time. Your knowledge, dashboard and token queue carry over, and what you've paid for setup counts towards it.
PocketBuddy
AI on your WhatsApp. Start here.
Buddy Duo
WhatsApp plus a desk Buddy at your counter that greets walk-ins and shows the same token queue.
Buddy Fleet
Several branches or desks, one dashboard.
See your own Buddy tomorrow. Free.
Send us your brochure or website link on WhatsApp. Within 24 hours you can chat with a Buddy that already knows your business, and decide after you've tried it.
Fastest: WhatsApp us "DEMO"
Attach your brochure, price list or website link, and tell us the 3 questions your customers ask most.
Or leave your details and we'll WhatsApp you.
Questions owners ask
Do I need a new phone number?
You need a number that isn't already on WhatsApp: a new SIM or your landline works well. If you already use the WhatsApp Business app, we can usually keep that same number and you can still reply from the app. The number always stays yours.
What if the AI gives a wrong answer?
It answers only from the information you approve. If something isn't there, it tells the customer and alerts you. You see every conversation and can correct the information in a minute. Before going live, we test 50 real questions with you.
Will customers know they're talking to AI?
Yes. The first message says it's your AI assistant, and typing "person" reaches your staff at any time. Most customers simply appreciate a fast answer.
Are there any other charges?
WhatsApp (Meta) charges small amounts for messages your business starts, like reminders or offers, billed directly to you. Replies to customers who message you are free, so most businesses pay Meta little or nothing each month. We'll show you exactly what to expect for your business.
Is my data safe?
Your data is yours. Export it any time, and we delete it on request. Access is limited and logged, and we follow India's data protection rules on consent.
What do I need to provide?
Whatever information you already have, a Facebook login for the owner (Meta needs it to set up WhatsApp for your business), and about two hours of your time spread over three days.
Another question? WhatsApp us on +91 62825 69533