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WHAT OTHERS SAYS ABOUT US
Words from Our Satisfied Customers
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“Dear Schogini, Thank you for 10 years of frontline service. I have continuously been impressed with your fast, expert, and courteous service that has continued to improve and expand, keeping not just up to date but also user friendly. I never feel intimidated or stupid, even though I know the problem is not with Schogini or its services but from my side. Thank you for 10 smooth years, you have made life for me on the Internet possible!"
Tom Hibi
Manager, Tom's English Services
“Sree is my go-to guy on all matters related to web hosting. My fierce loyalty to Schogini as my web host of choice is largely due to his support over the years. I always appreciate the kindness shown by everyone at Schogini. I know that any question/comment/concern that I submit is going to have a detailed (yet concise), accurate, organized, and well-researched answer."
Matt Williams
Videoconferencing/Webcasting Consultant, Johns Hopkins University
“We have been with Schogini since 1997. There service and support is of the highest quality and their prices are very reasonable. Schogini has consistently and patiently provided advice and guidance over a wide range of procedures so that I could not only manage my own site, but also handle the individual requests of my own clients. Highly recommended! Uptime is great - customer support is the best!"
Ray Rockholt
Information Security, Donaldson Company, Inc
“I've been with Schogini for years now, almost as long as I can remember. My company used Schogini services to host our website; and I still use Schogini for my email now that I have sold my business. The reason for my long term loyalty to Schogini? Unparalleled service and dependability."
Jessica Keyes
Ph.D.
"Our Brussels based IT services company, M D & M sa, is using the Schogini web servers and mail services since 1999, with a nearly 100 % satisfaction factor. Almost no downtime, a fast and personal support seven days a week, 24/24, helping us provide a reliable hosting to our professional customers, including very demanding law firms. Schogini always proved to be a real proactive partner and is one of our most long term business relationships."
Bob J Ward
CEO, M D & M sa, Brussels
"After trying several recommended ‘expert’ e commerce companies, we stumbled across SCHOGINI. In a last ditched effort to undo and repair the damages the previous ‘reputable’ company had done, and after depth discussions explaining our brief, we engaged SCHOGINI. The results were immediate. As promised, within one week the problems had been iron out and all errors removed from our site. We have continued to enjoy an ongoing relationship with SCHOGINI who are tenacious in problem solving. Their service is prompt, professional and courteous. It is without hesitation we recommend SCHOGINI and are happy to discuss further by phone or email.”
Anne Harding
Founder & Director, Stanley Lewis
Common Questions About Our AI Chatbot Implementation
Response delays often occur due to overwhelming volume.
Solution: Integrate an AI Chatbot for instant, reliable email query responses.
Potential customers often seek help when your team is offline.
Solution: Deploy a 24/7 AI Chatbot to capture and convert leads anytime.
Visitors struggle to find the information they need swiftly.
Solution: Implement a navigation-friendly AI Chatbot that provides instant answers.
Manual responses to repetitive questions consume substantial time.
Solution: Use an AI Chatbot to automate responses and free up your team for complex tasks.
Inconsistent and delayed responses lead to customer frustration.
Solution: Enhance service quality with a consistent, always-on AI Chatbot.
Engaging users effectively online is increasingly challenging.
Solution: Introduce an interactive AI Chatbot that keeps users engaged with dynamic conversations.
High staffing costs for customer service can be unsustainable.
Solution: Cut down expenses with an AI Chatbot that handles multiple customer interactions simultaneously.
Hiring multilingual staff is expensive and not scalable.
Solution: Deploy an AI Chatbot capable of communicating in multiple languages.
Manual handling of sensitive information can lead to breaches.
Solution: Secure data privacy with an AI Chatbot programmed to comply with data protection regulations.
Manual ticket handling can't keep up with the volume.
Solution: Streamline support with an AI Chatbot that sorts and responds to tickets efficiently.
Traditional websites often aren't designed with accessibility in mind.
Solution: Enhance accessibility with an AI Chatbot that can interact via voice or simple text commands.
Customers expect immediate responses, which can be demanding for staff.
Solution: Meet customer expectations with an AI Chatbot that provides instant replies.
Staff can be overwhelmed during high traffic periods.
Solution: Implement an AI Chatbot to handle excess queries during peak hours effortlessly.
Providing detailed product information manually to each customer is inefficient.
Solution: Program your AI Chatbot to deliver precise product details and updates on demand.
Scaling customer service teams in line with inquiry growth is costly.
Solution: Opt for an AI Chatbot that scales automatically with the demand
Personalizing service for each online visitor manually is not feasible.
Solution: Customize interactions with an AI Chatbot that offers tailored shopping recommendations.
Training new staff to be effective takes time and resources.
Solution: Augment training with an AI Chatbot that provides instant information to new agents.
Team members often get bogged down by routine queries.
Solution: Redirect routine tasks to an AI Chatbot, freeing your team for strategic roles.
Human agents can make mistakes, especially when handling repetitive tasks.
Solution: Minimize errors with an AI Chatbot trained for accuracy and consistency.
Communicating updates manually to each customer is labor-intensive.
Solution: Program your AI Chatbot to inform customers about the latest policies and changes automatically.
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